Privacy Policy

1. Introduction

LifeVerify ("we", "our", or "us") operates the LifeVerify mobile application and related services. This Privacy Policy explains how we collect, use, store, and protect your information when you use our wellness and safety check-in service. By using LifeVerify, you agree to the practices described in this policy.

2. Information We Collect

We may collect:

• Account information: email address, name, and (if you choose) credentials from Apple or Google sign-in.
• Emergency contacts: names, phone numbers, and email addresses of the people you designate to receive check-in and emergency notifications.
• Device and app data: device type, operating system, push notification tokens, and app usage related to check-ins and settings.
• Check-in and alert data: your chosen check-in time, whether you completed a check-in, and whether you triggered a "Need Help" alert, so we can send the right notifications to your contacts.

3. How We Use Your Information

We use the information we collect to:

• Provide and operate the check-in and notification service.
• Send you reminders and, when necessary, notify your emergency contacts (e.g., missed check-in or "Need Help") via push and email.
• Manage your account, preferences, and subscription (if applicable).
• Improve the app, fix issues, and analyze usage in an aggregated way.
• Comply with applicable law and protect our rights and users.

4. Sharing of Information

We do not sell your personal information. We share data only as needed to run the service: for example, with providers that send push notifications and email to you and your contacts. We may also share information if required by law or to protect safety and rights.

5. Data Retention and Security

We retain your data for as long as your account is active and as needed to provide the service and comply with legal obligations. We use industry-standard measures to protect your data; however, no method of transmission or storage is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You can manage much of your information in the app (e.g., contacts, check-in time). For other requests, contact us using the details below.

7. Children

LifeVerify is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy and updating the "Last updated" date. Continued use of the app after changes constitutes acceptance of the updated policy.

9. Contact Us

For questions about this Privacy Policy or our data practices, contact us at the support or contact address provided in the app or on the LifeVerify website.